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Last updated: January 2025
🔒 Our Commitment: Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we keep it safe. We never sell your personal information.
We collect information to provide and improve our service. Here is what we collect:
Name, email address, and authentication data when you sign up.
Conversations between your website visitors and the AI chatbot.
Names, emails, and phone numbers captured by the chatbot from your visitors.
Number of chat requests, feature usage, and dashboard activity.
Your chatbot settings, knowledge base content, and customization choices.
Billing information is processed securely by our payment partners. We never see your full payment details.
To operate and maintain the BotPortal service.
To send you lead notifications via email when your chatbot captures new leads.
To improve our AI chatbot responses and overall user experience.
To communicate important updates, billing information, and support responses.
To detect and prevent fraudulent or abusive usage of our platform.
We do not sell your personal information. We only share data with trusted third-party service providers who help us operate and maintain the BotPortal platform. These providers are contractually bound to protect your data and use it only for the specific services they provide to us.
These services include hosting, authentication, payment processing, email delivery, AI infrastructure, and analytics. All providers are carefully vetted and comply with industry-standard security practices.
All data is transmitted over HTTPS with TLS encryption.
Data stored in secure, encrypted databases with restricted access controls.
Only you and authorized service providers can access your data.
We keep your data as long as your account is active. Here is our retention policy:
You have the right to:
If you have any questions about this Privacy Policy, please contact us:
Email: mysaimapro@gmail.com
Website: https://getbotportal.com